01PUBLIC SERVICE
Customer intelligence
Answer product, branch, fee and service questions from one approved source of truth.
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Intelligence made for Nepal’s financial future
Banking intelligence
that speaks Nepal.
Finsathi gives banks and fintechs one secure AI layer to understand customers, answer from approved knowledge, and act across every channel.
नेपालीEnglishRoman NepaliOne conversation engine
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Finsathi IntelligenceCustomer banking assistant
LIVE
ACTIVE CONVERSATIONHome loan inquiry
•••Understanding intentRoman Nepali → Home loan eligibility
Ask a follow-up...↑
✓
ANSWER POLICYSource grounded
क
LANGUAGE SWITCHSeamless
Built for the institutions moving Nepal’s money
COMMERCIAL BANKS✦DEVELOPMENT BANKS✦DIGITAL WALLETS✦MICROFINANCE✦INSURANCE✦FINTECHS
01 THE INTELLIGENCE LAYER
Every customer has
a different way of asking.
Finsathi understands the mix of language, context and intent that makes financial conversations in Nepal unique.
Meet them where they are ↓CUSTOMER ASKS
Mero card harayo, aba k garne?
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UNDERSTANDGROUND
RESPOND
FINSATHI RESPONDS
I can help you secure it immediately. First, block the card from mobile banking or call the bank’s card hotline.
▤ Card Safety Guide✓ Approved answer
02 FROM KNOWLEDGE TO ACTION
Your bank already has the answers.
Finsathi makes them useful.
Connect policies, product guides, websites and internal systems. Finsathi retrieves the right context, applies your rules, and gives every answer a trail.
APPROVED KNOWLEDGE
PDF
Product brochures
24WEB
Bank website
12API
Live service data
08DOC
Internal policies
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RAG ENGINE
RAG ENGINE
- Hybrid retrieval
- Bank guardrails
- Language intelligence
TRUSTED OUTCOME
✓
Answer delivered
Clear, on-brand and traceable to the source.
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Action triggered
Lead, complaint or request sent to the right workflow.
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Insight captured
Intent, feedback and resolution become measurable.
03 EVERY CHANNEL. ONE BRAIN.
A conversation can start anywhere.
It should never start over.
One shared context across customer and employee touchpoints—from a website question today to voice, social and mobile tomorrow.
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One intelligence layerShared context · policy · analytics⌘WebWidget
▯MobileSDK
◉WhatsAppBusiness
VViberMessaging
MMessengerSocial
◖VoiceAI agent
04 START WITH VALUE
Three ways to make
banking feel effortless.
02INTERNAL OPS
Employee copilot
Help branch and contact-centre teams find policy and process answers without hunting through files.
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03GROWTH + CARE
Lead & service desk
Capture intent, complaints and product interest, then move the conversation to the right team.
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05 BANK-GRADE FOUNDATIONS
Powerful AI.
Under your control.
Designed for the realities of regulated financial institutions: control over data, deployment, access, models and every customer response.
Discuss your architecture ↗SECURITY POSTUREProtected
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RBACMFAAUDITSIEMEncrypted in transitEncrypted at rest
Private by design
Cloud, private cloud, hybrid or on-premise deployment paths.
Governed answers
Source citations, guardrails, feedback and complete audit trails.
Built to connect
Secure APIs for core systems, CRM, SIEM and identity providers.
Ready to scale
Multiple bots, isolated knowledge bases, roles and channels.
FINANCIAL
INTELLIGENCE
INTELLIGENCE
06 THE ROAD AHEAD
“Start with one trusted answer.
Build toward every financial conversation.”
NOWKnowledge assistant
Web chat, approved documents, multilingual answers and citations.
NEXTConnected service
Complaints, leads, APIs, employee copilot and live-agent handoff.
VISIONConversation operating system
Every channel, voice, transactions, analytics and intelligent action.
✦Let’s build the AI your
A BETTER FIRST CONVERSATION
Let’s build the AI your
customers will trust.
Bring us one banking journey, one knowledge base, or one hard customer-service problem. We’ll shape the right first pilot.
hello@finsathi.site ↗Based in Nepal · Built for regulated finance